Fish! Sticks: A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
by Stephen Lundin
Fish! Sticks shows you how to effect change in your organization, and make it stick through challenging times, staff turnover, cynicism and burnout. Using the example of a hugely successful, fictional sushi restaurant, Fish! Sticks illustrates three major principles for continued success - Find It, Live It and Coach It - and provides concrete advice for immediate improvements in employee morale, customer satisfaction and productivity.